✉Email:zuzse@zuzse.com

● WhatsApp：+86 130 7846 6475

◷ Customer Service Hours
Monday–Friday, 10:00 AM–8:00 PM (GMT+8)

↩ Response Time
We normally reply within 24–48 hours on business days. For order questions, include the order number, product link and photos when relevant. This helps us provide an accurate answer without asking for the same information again.

About ZUZSE

ZUZSE is an online football jersey store founded in 2013.

We are dedicated to providing football fans worldwide with quality jerseys, customization services, and a reliable shopping experience.

Our team focuses on product selection, customer service, and global delivery to help fans wear their passion for football.

Frequently Asked Questions

How can I contact ZUZSE?

You can contact us through email or WhatsApp. Our customer support team will respond to your inquiry within 24–48 hours.

For order-related questions, please include your order number so we can assist you more efficiently.

How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected.

For detailed information about delivery times, shipping costs, and available shipping options, please visit our Shipping Policy page.

Can I customize my jersey?

Yes. We provide professional football jersey customization services, allowing you to personalize your jersey with names, numbers, and other details.

Whether you are creating a special gift, designing a unique fan jersey, or completing your football collection, our customization service helps you create a jersey that represents your passion for the game.

What payment methods do you accept?

We accept multiple secure payment methods, including major credit cards, debit cards, and PayPal.

All transactions are processed through secure payment systems to ensure a safe and convenient shopping experience.

Can I change or cancel my order?

If you need to modify or cancel your order, please contact our customer support team as soon as possible.

We will do our best to assist you before your order enters the processing or shipping stage.

Do you ship worldwide?

Yes. ZUZSE provides international shipping services to customers around the world.

We work with reliable logistics partners to ensure your order is delivered safely and efficiently.